Disclaimer – “Luceefer” Name

The name “Luceefer” is an original creation used to identify our services. Any phonetic resemblance to “Lucifer” is coincidental and carries no religious, ideological, or intentionally offensive connotation. We respect all beliefs, cultures, and origins, and we condemn any form of discrimination.

Within the limits permitted by law, Arnaud RIVAIN cannot be held liable for any feeling of religious, cultural, or ethnic offense arising from an interpretation of the name, its visuals, or its content. If anything appears problematic, please contact contact@luceefer.com; we will review it in good faith and as promptly as reasonably possible.

In case of a dispute, we will provide—upon request or within appropriate procedures—the contact details of our attorney so the matter can be handled with respect for all parties and in compliance with applicable laws.

This disclaimer applies as a preamble to our Legal Notice, Terms of Use, and Terms of Sale, and must be read together with those documents. It does not constitute a waiver of our rights nor a limitation of non-waivable consumer rights.

Legal notices

Please note: This is a translation from French to English. The language governing the legal section of the Luccefer.com website is French, so please refer to it in case of any issues.

Publisher details

Company: Luceefer – EI (sole trader)

Director: Arnaud RIVAIN, sole trader (EI)

Head office address: 63, rue René de Prie, 37000 Tours

Company department: 37 – Indre-et-Loire

SIREN: 810 374 496

APE/NAF code: 62.02A – IT systems and software consulting

RNE: registered in the national business register on 29/07/2025

Trade register: RNE, micro-entrepreneur

Contact

Email: contact@luceefer.com

Telephone: 0771870460

Activity

Customised consulting and development in process automation and artificial intelligence for SMEs. The company offers audits, workflow implementation services, low-code development and training in generative AI.

Website host

In accordance with the law, the host must be identified.

Name or company name: HOSTINGER INTERNATIONAL LTD

Address: 61 Lordou Vironos Street, 6023 Larnaca, Cyprus

Website: https://www.hostinger.fr

· Contact: You can use their contact form via their website.

Editorial responsibility

The publication director is Mr Arnaud RIVAIN, as a sole trader.

Intellectual property

The content (text, images, logos, videos) on this website is protected by copyright and remains the exclusive property of Luceefer unless otherwise stated. Any reproduction or representation without authorisation is prohibited.

Personal data and cookies

The processing of personal data must comply with the obligations set out in the GDPR and the French Data Protection Act. In particular, the publisher must inform the user about:

the identity of the data controller,

the purposes and legal basis of the collection,

whether responses are mandatory or optional,

the recipients of the data,

the retention period,

the rights of individuals (access, rectification, erasure, objection, restriction).

Where consent is required (newsletter, tracking cookies), it must be obtained through a clear affirmative action. Cookies requiring consent must be subject to the user's prior agreement.

A separate privacy policy is recommended to detail these points, as recommended by the administration.

Applicable law

The website is governed by French law. Any dispute relating to its use shall be subject to the jurisdiction of the French courts after an attempt at amicable resolution.

Terms and Conditions of Use (TCU)

Preamble

Access to and use of the Luceefer website implies unconditional acceptance of these Terms of Use. The user acknowledges having read and agrees to comply with them.

Purpose

The purpose of the Terms of Use is to define the conditions under which users may access and use the website. They supplement the legal notices and the Terms and Conditions of Sale.

Access to the website

Access is open to any user with an internet connection. Certain sections may be restricted (e.g. customer area).

The publisher reserves the right to interrupt access for maintenance or in the event of force majeure without prior notice.

Description of services

Describe the services offered: presentation of consulting services, contact options, blog, customer area for project tracking, etc. The description should be broad enough so that the Terms of Use do not need to be modified each time the site is updated.

User obligations

The user agrees to:

Use the site in accordance with its intended purpose;

Not interfere with the proper functioning of the site;

Maintain the confidentiality of their login details (if they create an account);

Not publish any content that is illegal, defamatory, abusive or infringes the rights of third parties;

Comply with applicable legislation and intellectual property rights.

Intellectual property

All content on this website is protected by copyright. Any reproduction, representation, modification or adaptation, in whole or in part, without authorisation is prohibited.

Personal data

The data collected (via the contact form or customer area) is processed in accordance with the privacy policy (see the ‘Personal Data’ section). Users have the right to access, rectify and delete their data.

Liability

Use of the website is the responsibility of the user. The publisher does not guarantee the accuracy or completeness of the information available.

The publisher cannot be held liable for any direct or indirect damage (including loss of data or profit) resulting from access to or use of the website.

Hypertext links may refer to other websites; the publisher has no control over their content.

Modification of the Terms of Use

The publisher may modify the Terms of Use at any time. Modifications take effect as soon as they are published on the website. Users are advised to consult this section regularly.

Applicable law and dispute resolution

The Terms of Use are governed by French law. Any dispute shall be brought before the competent courts within the jurisdiction of the company's registered office, after an attempt at amicable resolution. The publisher may propose a consumer mediator when selling to individuals.

Terms and Conditions of Sale (T&Cs)

Purpose and scope of application

These GTC govern all services offered by Luceefer.

Any order or signature of a quote implies the customer's unreserved acceptance of the GTC.

The GTC prevail over the customer's terms and conditions of purchase, unless otherwise agreed in writing.

Description of services

Luceefer offers:

Process audits and automated workflow design;

Development of generative AI and low-code solutions;

Technical assistance, configuration and team training;

Change management support.

Order and quote

A commercial proposal (quote) is sent to the customer, detailing the services, prices and any special conditions.

The order is final once the signed quote has been returned or written confirmation (email) has been received, which implies acceptance of the GTC.

Quotes have a specified period of validity; otherwise, they are valid for one month from the date of issue.

Prices and payment terms

Prices are quoted in euros and, unless otherwise stated, are exempt from VAT (micro-entrepreneur – Article 293 B of the French General Tax Code, where applicable).

The amount and payment schedule are specified in the quote. A deposit may be required at the time of ordering.

Invoices are payable upon receipt or according to the agreed schedule. Payments are made by bank transfer or any other means indicated.

In the event of late payment, penalties may be applied in accordance with legal provisions.

Performance of services

Luceefer undertakes to provide services in accordance with best practice, with an obligation of means.

Performance deadlines are given for information purposes only; a delay does not constitute grounds for cancellation.

The customer undertakes to provide all the information and access necessary for the performance of the services. Any delay or failure to cooperate may extend the deadlines.

Right of withdrawal (consumer customers)

When a service contract is concluded remotely with a consumer, the latter has a withdrawal period of 14 days from the conclusion of the contract.

The customer must notify their decision to withdraw using the standard form (to be provided).

If the customer wishes the service to begin before the end of the withdrawal period, they must expressly authorise this and waive their right of withdrawal. A service that has been fully performed before the expiry of the withdrawal period cannot be refunded.

In the absence of information on this right, the period is extended to 12 months.

For business customers (B2B), there is no right of withdrawal, unless otherwise specified.

Liability

Luceefer shall not be held liable for any indirect damages (loss of profits, data, opportunities).

Luceefer's liability is limited to the amount of the service concerned.

The customer is solely responsible for the data and content provided and for the use of the deliverables.

Intellectual property

The tools, methods, scripts and deliverables created remain the property of Luceefer until full payment has been received.

Unless otherwise specified, a non-exclusive licence is granted to the customer for their internal use.

Any reproduction or transfer to a third party requires the written consent of Luceefer.

Confidentiality

Each party undertakes to keep confidential the information and documents received from the other party in connection with the contract.

Personal data

In order to perform the service and ensure billing, certain personal data of the contact persons may be collected. Their processing complies with the GDPR: defined purpose, limited retention period, rights of access and rectification for the persons concerned. The privacy policy (mentioned in the Legal Notice) describes these processing operations.

Force majeure

The obligations of the parties shall be suspended in the event of a force majeure event rendering performance impossible (strike, breakdown, war, etc.). The parties shall consult each other to agree on the terms of resumption.

Termination

Each party may terminate the service in the event of serious breach by the other party, after formal notice has remained without effect.

Work already performed shall remain payable. In the event of early termination at the initiative of the customer through no fault of Luceefer, the sums paid shall remain due.

Applicable law and disputes

These GTC are governed by French law. Any dispute shall be submitted to the competent courts of Luceefer's registered office after an attempt at mediation or amicable settlement. For consumers, recourse to a consumer mediator is possible.